All items purchased at Urban V.I can be exchanged for another item of the same price or a different size. Purchased items must be in new condition, unworn, unaltered and free of any damages. Urban V.I will not accept items for exchange after seven (7) days after purchase.
Upon return for exchange, the customer must present their proof of purchase in order for items to be exchanged.
All items must be returned with existing tags in order to be exchanged unless removed by employee.
No Refund Policy
Upon receiving receipt after purchase, there are no refunds on cash and credit card purchases. Removal of items being purchased must be requested by customer to sales clerk prior receiving receipt.
• Credit / Debit Cards
• Offline Payments